Louie De Palma este un dispecer de taxi acerb și irascibil din New York. Încearcă să mențină ordinea asupra unei colecții de personaje variate și ciudate care conduc pentru el. Pe măsură ce îi hărțuiește și îi insultă din siguranța „cuștii” sale, ei formează o legătură specială între ei, devenind prieteni și sprijinindu-se reciproc prin încercările și necazurile inevitabile ale vieții.
At the garage, the cabbies overhear a screaming match between the company's owner, Mr. McKenzie, and his wife. Meanwhile, Louie tells them that whenever McKenzie and his wife are fighting, she chooses a handsome young cab driver to have a fling with, then confesses to her husband, and the cabbie is then never heard from again. Louie continues that even if the cabbie turns her down, she still will make up a story about him to tell her husband. The cabbies don't buy it until Alex comes in, overhears Mrs. McKenzie about to come downstairs, and hides in his locker. Louie approaches Mrs. McKenzie, surveying the cab drivers in the garage, with vigor, hoping to pimp Tony or Bobby, but she decides on Louie (her explanation is that since her husband would be upset by her fooling around with a good looking man, being with Louie would kill him). Louie breaks into Alex's apartment while he's sleeping and begs him for advice and all Alex can come up with is that he confront her and try to talk to h
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